Return & Refund Policy
Last Updated: 27/08/2026
As a wholesale supplier, Digital World follows a B2B Return Policy.
Return Eligibility
Returns are accepted only if:
- Wrong product delivered
- Product damaged during transit
- Manufacturing defect
- Missing items in shipment
The issue must be reported within 24 hours of delivery with:
- Unboxing Video
- Product Photos
- Invoice Copy
Non-Returnable Products
Returns are not accepted for:
- Bulk orders placed by special request
- Opened or used products
- Physical damage caused after delivery
- Products without original packaging
- Clearance or special pricing items
Replacement
Eligible products will be replaced after inspection.
Replacement depends on stock availability.
Refund Policy
Refunds are issued only if:
- Replacement is unavailable
- Product is permanently out of stock
- Order is cancelled before dispatch
Approved refunds are processed within 5–7 business days to the original payment method or via bank transfer, as applicable.
Order Cancellation
- Orders may be cancelled before dispatch.
- Orders already shipped cannot be cancelled.
Manufacturer Warranty
Warranty claims after delivery must be processed directly through the respective brand's authorized service centers.
Contact
For returns or refund requests:
Digital World
Email: contact@digitalworld.com
Address:
Kankarbagh, Pillor No. 40
90 Feet Road, Bhabha Colony
Patna – 800020, Bihar